Membership Update

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Name*
First Last
Email*
Phone*
I would like to place my Membership:*
- On Pause
- Cancel
Pause Form
Pause form must be received by the Tuesday before Sunday payment (e.g. at least 5 days if not more). If received after, then start will automatically defer to the following week.
My Membership Type is:*
- Full Access (1 week minimum Pause or more)
- Pack (2 week minimum Pause or more)
I would like the Pause to start: (must be a Monday)*
I would like the Pause to end: (must be a Sunday)*
I can confirm that:*
- I have cancelled any pre-booked sessions for the Pause period.
- I understand that if I submit this form with less than 5 days’ notice, the request will default to the following Sunday.
- I understand that if my Pause more than 6 weeks, on resuming the fees will reflect the future current rate at that time, and that this may be higher than before the Pause.
Cancellation Form
Form must be received no later than 2x Tuesdays before final Sunday (e.g. at least 19 days if not more). If received after, then final date will automatically defer to the following week.
I would like my final date to be: (must be a Sunday at least 19 days in the future)*
We would love to understand why you are cancelling - what could we do better?*
I confirm that:*
- I understand my Membership must be active / not Paused for the notice period, and no other Changes are eligible during the notice period.
- I understand that if I submit this form with less than 19 days’ notice, the request will default to the following Sunday.
- I understand that until the change has been finalised, I am still bound by the terms and conditions in the original waiver agreement.
- I understand that after my final day, I will no longer have access to TWM apps or resources either online or in person.
Initials*

Membership Update

Membership Pause or Cancel Forms

Pause Form

Cancellation Form

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